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Person-Centered Care: The Business Case

Publication Topics

Access to Health Care; Health Care Economics; Health Care Delivery System

Publication Type

External Publication

Publication Date


Author 1

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1363&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1363&RootFolder=*">Victor Tabbush</a>

Author 2

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1361&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1361&RootFolder=*">Alexis Coulourides Kogan</a>

Author 3

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1362&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=1362&RootFolder=*">Laura Mosqueda</a>

Author 4

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=144&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=144&RootFolder=*">Gerald F. Kominski, PhD</a>

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Authors of the paper provide a framework to assess the business case for Person-Centered Care (PCC). They highlight factors that affect the strength of the case, and share encouraging evidence and forecasts that suggest that PCC models of care can be beneficial from a business or financial perspective to equip and encourage organizations that may be considering adopting or expanding PCC. PCC differs from traditional care, in which health decisions are driven by the provider, by putting the patient's priorities at the center of health treatment decisions: PCC elicits, respects, and is congruent with an individual’s goals, values, and beliefs.

Authors use business case examples and a hypothetical case study to illustrate the economic advantages of investing in PCC, focusing on health care for older adults with multiple chronic conditions and functional limitations, a population characterized by high levels of medical utilization and expense.


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Report: Person-Centered Care: The Business Case

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Press Release

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The SCAN Foundation

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Version: 5.0
Created at 7/12/2016 6:39 AM by i:0#.f|uclachissqlmembershipprovider|celeste
Last modified at 3/16/2017 10:32 AM by i:0#.f|uclachissqlmembershipprovider|gwendolyn