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California's HMO Enrollees: Diversity in Language and Education Poses Challenges for Health Plans

Publication Topics

Barriers to/Disparities in Health Care; Costs of Care for the Uninsured; Managed Care; Chronic Condition Prevalence; Uninsured; 2001 CA Health Interview Survey (CHIS 2001); Access to Health Care; Health Care Economics; Health Care Delivery System; Health Status and Conditions; Population Focus; Data Sources

Publication Type

Policy Brief

Publication Date


Author 1

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=144&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=144&RootFolder=*">Gerald F. Kominski, PhD</a>

Author 2

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=470&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=470&RootFolder=*">Deborah Glik</a>

Author 3

<a onclick="OpenPopUpPage('{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=222&RootFolder=*', RefreshPage); return false;" href="{7AAD61FA-4BCB-48C0-B0B7-87AFDC3673EF}&ID=222&RootFolder=*">Cori Reifman</a>

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California’s health maintenance organizations (HMOs) face serious challenges in meeting the needs of their members who have diverse language proficiency and educational attainment. This policy brief summarizes findings from a report that is  the most comprehensive profile of the state’s entire HMO membership available to date, including commercial, Medicare, MediCal, and Healthy Families members. Also included are an assessment of the readability of HMO member materials and the availability of linguistic services for limited Englishproficiency members, who represent almost 5% of HMO members statewide (see Exhibit 1).


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Policy Brief

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Press Release

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Version: 2.0
Created at 9/27/2011 11:58 AM by Harout Katerjian
Last modified at 1/10/2013 4:20 PM by i:0#.f|uclachissqlmembershipprovider|jonathan